Recall record at a glance
| Official record | 23V654000 |
|---|---|
| Category | Vehicle Recalls |
| Recalling firm | Chrysler (FCA US, LLC) |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Report date | Sep 28, 2023 |
| Location | United States |
What the recall covers
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy described by NHTSA
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Vehicle pages currently linked in our database
These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.
Additional NHTSA notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do next
Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.
About this record
Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.