Recall record at a glance
| Official record | 24V436000 |
|---|---|
| Category | Vehicle Recalls |
| Recalling firm | Chrysler (FCA US, LLC) |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Report date | Jun 13, 2024 |
| Location | United States |
What the recall covers
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy described by NHTSA
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Vehicle pages currently linked in our database
These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.
- 2023 Jeep Compass
- 2023 Jeep Grand Cherokee
- 2023 Ram ProMaster
- 2022 Jeep Compass
- 2022 Jeep Grand Cherokee
- 2022 Ram 1500
- 2022 Ram 3500
- 2022 Ram ProMaster
- 2021 Jeep Grand Cherokee
Additional NHTSA notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do next
Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.
About this record
Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.