Recall record at a glance
| Official record | 20V191000 |
|---|---|
| Category | Vehicle Recalls |
| Recalling firm | Chrysler (FCA US LLC) |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Report date | Sep 10, 2020 |
| Location | United States |
What the recall covers
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy described by NHTSA
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Vehicle pages currently linked in our database
These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.
- 2020 Ram 1500
- 2020 Ram 3500
- 2019 Jeep Grand Cherokee
- 2019 Jeep Wrangler
- 2019 Ram 1500
- 2019 Ram 2500
- 2019 Ram 3500
Additional NHTSA notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do next
Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.
About this record
Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.