FDA recall record

Baxter Healthcare NaviCare Nurse Call/Voalte Nurse Call recall — FDA Z-1306-2022

An issue has been identified with Phillips (Emergin) and Longleaf non relay (Connexall, Vocera, Cerner) wireless integrations used with NaviCare/Voalte…

Class IIclassification
Z-1306-2022official record ID
Jul 6, 2022report date

Recall record at a glance

Official recordZ-1306-2022
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusOngoing
Recalling firmBaxter Healthcare Corporation
Report dateJul 6, 2022
Recall initiation dateMay 31, 2022
Quantity283 installations
LocationDeerfield, IL, United States

Official product description

NaviCare Nurse Call/Voalte Nurse Call

Why the product was recalled

An issue has been identified with Phillips (Emergin) and Longleaf non relay (Connexall, Vocera, Cerner) wireless integrations used with NaviCare/Voalte Nurse Call, software versions 3.9.100 through 3.9.300. Calls placed from a push button call device, such as a push button switch, call cord, or from the push buttons on a room audio station, will be canceled on the nurse call system when the call is answered at the wireless phone, regardless of the call priority.

Distribution information

nationwide and Canada

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Letter.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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