Recall record at a glance
| Official record | 25V472000 |
|---|---|
| Category | Vehicle Recalls |
| Recalling firm | Chrysler (FCA US, LLC) |
| Component | SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT |
| Report date | Jul 17, 2025 |
| Location | United States |
What the recall covers
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy described by NHTSA
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Vehicle pages currently linked in our database
These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.
What to do next
Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.
About this record
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