NHTSA recall record

Q7 camera recall — NHTSA campaign 23V212000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating…

cameracomponent
23V212000official record ID
Mar 29, 2023report date

Recall record at a glance

Official record23V212000
CategoryVehicle Recalls
Recalling firmVolkswagen Group of America, Inc.
ComponentFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Report dateMar 29, 2023
LocationUnited States

What the recall covers

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Potential consequence

An overheated heating element can increase the risk of a fire.

Remedy described by NHTSA

Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Vehicle pages currently linked in our database

These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.

Additional NHTSA notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do next

Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.

About this record

Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.

Related vehicle recalls

Campaigns linked to the same vehicle model are shown first, followed by recalls with similar components.

VehicleDec 19, 2025

2019-2026 camera recall — NHTSA campaign 25V900000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview…

cameraVolkswagen Group of America, Inc.
VehicleOct 27, 2020

Audi Q7 roof and pillars recall — NHTSA campaign 20V658000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

roof and pillarsVolkswagen Group of America, Inc.