Recall record at a glance
| Official record | 21V439000 |
|---|---|
| Category | Vehicle Recalls |
| Recalling firm | Chrysler (FCA US, LLC) |
| Component | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION |
| Report date | Jun 10, 2021 |
| Location | United States |
What the recall covers
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Potential consequence
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy described by NHTSA
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Vehicle pages currently linked in our database
These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.
Additional NHTSA notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do next
Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.
About this record
Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.