Recall record at a glance
| Official record | 25V552000 |
|---|---|
| Category | Vehicle Recalls |
| Recalling firm | Chrysler (FCA US, LLC) |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Report date | Aug 26, 2025 |
| Location | United States |
What the recall covers
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Potential consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy described by NHTSA
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Vehicle pages currently linked in our database
These are the make, model and model-year pages currently linked to this campaign in Recall Lookup USA. The official NHTSA record may cover additional vehicles.
What to do next
Use the NHTSA recall lookup with your VIN for the most precise vehicle-specific result, then follow the remedy instructions provided by the manufacturer or an authorized dealer. A model-level campaign page cannot confirm whether a particular VIN is affected.
About this record
Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.