FDA recall record

Haemonetics TEG Manager software versions used in conjunction with TEG 5000 are 1.1.0 recall — FDA Z-1617-2020

Software defect in TEG Manager impacts the displayed alert for out of range test results. Due to this defect, reference range values received from TEG…

Class IIclassification
Z-1617-2020official record ID
Apr 8, 2020report date

Recall record at a glance

Official recordZ-1617-2020
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusTerminated
Recalling firmHaemonetics Corporation
Report dateApr 8, 2020
Recall initiation dateFeb 19, 2020
Quantity88 units
LocationBoston, MA, United States

Official product description

TEG Manager software versions used in conjunction with TEG 5000 are 1.1.0, 3.0.0, 4.0.0, 4.1.0 and 4.1.1. Intended: For in vitro coagulation studies

Why the product was recalled

Software defect in TEG Manager impacts the displayed alert for out of range test results. Due to this defect, reference range values received from TEG 5000 and displayed on the TEG Manager test result screen are rounded to the nearest whole number and lead to TEG Manager displaying an out of range alert when the test result is actually in range, or vice versa.

Distribution information

US Nationwide distribution.

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: E-Mail.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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