FDA recall record

Siemens Medical Solutions USA Syngo.via picture archiving and communication system Syngo via recall — FDA Z-2853-2016

Software error. Incorrect values for the volume calculation from a freehand VOI at the customer site. In volume calculations of prostate as well as in…

Class IIclassification
Z-2853-2016official record ID
Sep 28, 2016report date

Recall record at a glance

Official recordZ-2853-2016
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusTerminated
Recalling firmSiemens Medical Solutions USA, Inc.
Report dateSep 28, 2016
Recall initiation dateAug 5, 2016
Quantity338 systems
LocationMalvern, PA, United States

Official product description

Syngo.via picture archiving and communication system Syngo via is a software solution intended to be used for viewing, manipulation, communication, and storage of medical images.

Why the product was recalled

Software error. Incorrect values for the volume calculation from a freehand VOI at the customer site. In volume calculations of prostate as well as in volume calculations of liver were too high.

Distribution information

Distributed Nationwide

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Letter.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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