FDA recall record

Normand-Info S.A.S.U Remisol Advance running on hardware with Windows XP, Windows 7, Windows recall — FDA Z-1430-2020

A patch was released for a critical remote code execution vulnerability in remote desktop services. This vulnerability can be exploited remotely without…

Class IIclassification
Z-1430-2020official record ID
Mar 11, 2020report date

Recall record at a glance

Official recordZ-1430-2020
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusTerminated
Recalling firmNormand-Info S.A.S.U.
Report dateMar 11, 2020
Recall initiation dateAug 15, 2019
Quantity6479
LocationArras CEDEX, N/A, France

Official product description

Remisol Advance running on hardware with Windows XP, Windows 7, Windows Server 2003 and Windows Server 2008 operating systems

Why the product was recalled

A patch was released for a critical remote code execution vulnerability in remote desktop services. This vulnerability can be exploited remotely without authentication on certain operating systems. An attacker who successfully exploited this vulnerability could execute arbitrary code on the target system; then install programs; view, change, or delete data; or create new accounts with full user rights. If the vulnerability could be exploited locally, it would lock down the computer.

Distribution information

U.S.: NY, AZ, FL, NJ, MA, OH, CA, IL, NC, OK, IN, KY, OR, MI, WI, PA, UT, GA, VA, TX, NE, SD, IA, MN, MD, DE, SC, MT, WV, LA, MO, TN, NM, NV, HI, WA, WY, AL, AR, MS, RI, ID, ME, DC, ND, AK, CO, CT, KS, NH, VT

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Letter.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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