FDA recall record

Permobil PushTracker E2 component utilized with the SmartDrive MX2+ Power Assist Device recall — FDA Z-2004-2023

When multiple processes are running on the watch's Central Processing Unit (CPU), the application may fail unexpectedly. If this happens, the motor on the…

Class IIclassification
Z-2004-2023official record ID
Jul 5, 2023report date

Recall record at a glance

Official recordZ-2004-2023
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusOngoing
Recalling firmPermobil
Report dateJul 5, 2023
Recall initiation dateMay 10, 2023
Quantity18,905 units
LocationLebanon, TN, United States

Official product description

PushTracker E2 component utilized with the SmartDrive MX2+ Power Assist Device (Part Numbers: MX2-32K, MX2-32P, MX2-32PK, MX2-33D, MX2-33P, MX2-33PK, MX2-33S, MX2-150, MX2-167, MX2-32D); a wearable watch that communicates with a SmartDrive Power Assist Device via the SmartDrive MX2+ Application

Why the product was recalled

When multiple processes are running on the watch's Central Processing Unit (CPU), the application may fail unexpectedly. If this happens, the motor on the power assist device continues to run and the user may not be able to stop the device using tap gestures.

Distribution information

Worldwide distribution.

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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