FDA recall record

Flowonix Medical Prometra Programmer (Grand Prime) Software version 2.00.29, Cat recall — FDA Z-1713-2019

The pump shuts down unexpectedly if Error 115, an alarm associated with a watchdog timer timeout, is triggered. There has been an increase of Error 115…

Class IIclassification
Z-1713-2019official record ID
Jun 12, 2019report date

Recall record at a glance

Official recordZ-1713-2019
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusTerminated
Recalling firmFlowonix Medical Inc.
Report dateJun 12, 2019
Recall initiation dateMar 21, 2019
Quantity40
LocationMansfield, MA, United States

Official product description

Prometra Programmer (Grand Prime) Software version 2.00.29, Cat. No. 13828, used with Prometra and Prometra II Programmable Pumps. For intrathecal infusion.

Why the product was recalled

The pump shuts down unexpectedly if Error 115, an alarm associated with a watchdog timer timeout, is triggered. There has been an increase of Error 115 occurrences due to a software defect caused by a Healthcare Provider using a Clinician Programmer, Software Version 2.00.29, to program a Bridge or Demand bolus while the pump is set to either a Periodic Flow or Multiple Rates flow mode.

Distribution information

US nationwide distribution.

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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