FDA recall record

Intel-GE Care Innovations Health Harmony Mobile application software Product Usage: Care recall — FDA Z-2442-2018

It was discovered that in certain situations, including partial sessions and when taking adhoc measurements, the patient data was not synchronizing in a…

Class IIclassification
Z-2442-2018official record ID
Jul 25, 2018report date

Recall record at a glance

Official recordZ-2442-2018
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusTerminated
Recalling firmIntel-GE Care Innovations LLC
Report dateJul 25, 2018
Recall initiation dateDec 6, 2017
Quantity1302
LocationRoseville, CA, United States

Official product description

Health Harmony Mobile application software Product Usage: Care Innovations Health Harmony Mobile is intended as a communication tool to display medical device data from third party devices for patients to view, and to collect assessment (question & answers) from patients in the home.Care Innovations Health Harmony Mobile is intended as a communication tool to display medical device data from third party devices for patients to view, and to collect assessment (question & answers) from patients in the home. Patients can review their stored vital sign measurements (captured outside of Health Harmony Mobile) and receive educational and motivational content from caregivers.

Why the product was recalled

It was discovered that in certain situations, including partial sessions and when taking adhoc measurements, the patient data was not synchronizing in a timely manner with the backend database, resulting in the patient's clinician not getting patient data tor one or two days.

Distribution information

US Nationwide Distribution in the states of CO, ID, PA, and LA

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Letter.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

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