FDA recall record

Natus Medical EPWorks software used in the Protektor 32 Product Usage: Uses recall — FDA Z-1067-2015

Software error occurs when using remote monitoring; if the remote user tries to stop the free run waveform group, the system will display a message…

Class IIclassification
Z-1067-2015official record ID
Feb 18, 2015report date

Recall record at a glance

Official recordZ-1067-2015
CategoryMedical Device Recalls
ClassificationClass II
FDA record statusTerminated
Recalling firmNatus Medical Inc.
Report dateFeb 18, 2015
Recall initiation dateJan 2, 2015
Quantity248 units
LocationOakville, Ontario, Canada

Official product description

EPWorks software used in the Protektor 32 Product Usage: Uses electroencephalography (EEG), evoked potentials (EP), electromyography (EMG) and transcranial motor evoked potentials (TcMEP) stimulation techniques to provide healthcare professionals with information to help assess patients neurological status during surgery.

Why the product was recalled

Software error occurs when using remote monitoring; if the remote user tries to stop the free run waveform group, the system will display a message informing the user that they do not have sufficient privilege.

Distribution information

US Nationwide Distribution

How to read the classification

FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.

Additional record details

Recall type: Voluntary: Firm initiated. Initial notification: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit.

What to do next

If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.

About this record

Recall Lookup USA preserves the most complete source information successfully retrieved. We do not create missing facts or infer affected lots or VINs. The official record may still change, so use the identifier above when verifying current instructions.

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