Recall record at a glance
| Official record | F-1591-2014 |
|---|---|
| Category | Food Recalls |
| Classification | Class II |
| FDA record status | Terminated |
| Recalling firm | Novartis Consumer Health |
| Report date | Mar 5, 2014 |
| Recall initiation date | Dec 18, 2013 |
| Quantity | 57,808/68-ct. pkgs., 142,088/3-ct. pkgs., and 11,678/8/3-ct. pkg. clip strips |
| Location | Lincoln, NE, United States |
Official product description
Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;
Why the product was recalled
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Distribution information
Distribution was nationwide. There was no foreign/military/government distribution.
How to read the classification
FDA Class II indicates a situation in which use of or exposure to the product may cause temporary or medically reversible adverse health consequences, or where the probability of serious consequences is remote. The classification shown here comes from the FDA record.
Additional record details
Recall type: Voluntary: Firm initiated. Initial notification: Letter.
What to do next
If you believe you have the recalled product, use the recall number and firm information above to confirm the official notice and follow the instructions issued by the FDA, recalling firm, retailer or product manufacturer. For drugs and medical devices, decisions about treatment or medical care should be discussed with a qualified health professional.
About this record
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